Privacy Policy

1. Introduction

NovusCommonsLane ("us," "we," or "our") takes your privacy very seriously. This Privacy Policy outlines how we collect, handle, disclose, and protect your data when you visit our website novuscommonslane.sbs or utilize our yacht charter offerings.

By opting for our services, you are agreeing to the data handling methods outlined in this policy. Our privacy practices adhere to privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal details that you willingly supply to us during activities such as:

• Reserving a yacht charter
• Reaching out to us via our website or over the telephone
• Signing up for our news updates
• Completing online forms on our portal
• Engaging in our questionnaire or promotional events

The kinds of information we may collect include:

• Identification and contact details (email, telephone, address)
• Transaction details (securely processed through independent services)
• Yacht rental preferences and specifications
• Contacts for emergencies
• Food preferences or health-related details (where provided)

2.2 Automatically Collected Information

Automatically, we acquire certain data linked to your device and your interaction patterns when you access our website:

• Geolocation and IP information
• Browser specification and version
• Usage statistics and duration of the visit on our website
• Inbound links from other sites
• Device specifics (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

To augment your browsing experience, we employ cookies and similar tracking tools. These tools facilitate us in:

• Recognizing your settings
• Analyzing site utilization and performance
• Providing catered content
• Refining our provisions

Your preferences on cookies can be managed through your browser's options or our cookie consent notice.

3. How We Use Your Information

For the undermentioned functions, we utilize the information we gather:

• Service Provision: To offer yacht charter services, carry out reservations, and interact with you regarding your bookings
• Client Assistance: To address your requests and offer support services
• Transaction Management: To handle financial transactions and oversee invoicing
• Security and Safety: To safeguard our operational integrity and guard against fraudulent activities
• Promotion: To forward marketing materials and updates to you (with your authorization)
• Site Enhancement: To monitor usage patterns and upgrade the functionality of our online presence
• Regulatory Adherence: To abide by prevailing legal standards and regulations

4. Information Sharing and Disclosure

Your private data is not sold, exchanged, or leased out to third parties by us. We may disclose your information under these circumstances:

4.1 Service Providers

For services like payment processing; website maintenance and hosting; email marketing; performance evaluation and web analytics; and customer service, we may share information with reputable third-party providers.

4.2 Legal Obligations

Your information may be revealed if we are legally compelled or in response to legal proceedings, judicial mandates, emergency situations, or for the exploration of potential fraud or illegitimate activities.

4.3 Corporate Transactions

Should our business undergo a merger, acquisition, or sale of assets, we might transfer your details as a component of the business transfer.

5. Data Security

We employ suitable technical and organizational safeguards to defend your personal data from unauthorized entry, changes, revelation, or destruction. These precautions are encryption, protected servers, access protocols, regular assessments, and workforce instruction.

Nevertheless, we acknowledge that the security of data transmission over the web or electronic storage can't be guaranteed to be completely foolproof.

6. Data Retention

The length of time we hold onto your personal data is just as long as required to satisfy the purposes for its collection or as necessitated by law. The usual retention periods are:

• Charter reservations: 7 years (for tax/legal purposes)
• Promotional communications: until you choose to opt-out or delete
• Web analytics data: 26 months
• Client service interactions: 3 years following the last contact

7. Your Rights and Choices

Your rights encompass data access, correction, removal (as permitted by law), portability, opting out of marketing communications, and managing cookie preferences. To action these rights, get in touch with us using the details below.

8. Third-Party Services

8.1 Google Analytics

We use Google Analytics for insights into website traffic. Opting out is possible via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our website includes links to social platforms that maintain their own privacy guidelines.

8.3 Transaction Processors

Financial procedures are managed by third-party vendors adhering to PCI DSS standards.

9. International Data Transfers

Your data could be moved to, and processed in, countries other than Monaco. We employ adequate protections conforming to the applicable data protection regulations.

10. Privacy for Minors

Children under 13 are not the targeted audience for our services, and we don't intentionally garner their data. If you're convinced that a minor has submitted data to us, reach out to us forthwith.

11. Updates to This Privacy Policy

Modifications to this Privacy Policy might occur to reflect our evolving practices or legal requisites. Notification of such updates will be made by publishing the revised policy, emailing registered users, or presenting a notice on our website. Continuing to use our services after the date of effect signifies your acceptance of the changes.

12. Contact Information

Should you have inquiries concerning this Privacy Policy or our data handling, please get in touch:

13. Adherence to Google Ads User Consent Policy

Our practices are in line with the Google Ads user consent policy. Cookie and tracking preferences can be amended at any time via our cookie settings panel.